FAQ'S

Apni pasand ki product select karein, Add to Cart dabayein aur checkout par jaa kar apni delivery details fill karein. Cash on Delivery option select karein aur order place ho jaayega — koi advance payment ki zaroorat nahi!

Bilkul nahi! Hum Cash on Delivery (COD) offer karte hain — aap product haath mein milne ke baad payment karein. Kisi bhi tarah ki advance payment ki koi zaroorat nahi.

Order place hote hi aapko email ya SMS par confirmation mil jaayega jis mein order number aur details hoongi. Agar koi masla ho toh hamare support team se rabta karein.

Order dispatch se pehle changes mumkin hain. Jitni jaldi ho sake hamare support se rabta karein — order dispatch hone ke baad address ya quantity mein tabdeeli nahi ho sakti.

Hum poore Pakistan mein deliver karte hain. Aam tor par delivery 3 se 7 business days mein ho jaati hai. Remote areas mein thodi zyada time lag sakti hai. Order confirmation ke baad tracking details share ki jaati hain.

Haan, hum Pakistan ke tamam shehron aur qasbon mein deliver karte hain — Karachi, Lahore, Islamabad, Peshawar, Quetta, Multan aur baaki sab jagah. Agar aapka area remote hai toh pehle confirm kar lein.

Delivery charges city aur order size ke mutabiq alag ho sakti hain. Exact shipping cost checkout par nazar aayegi. Kuch orders par free shipping bhi available hai — check karein!

Ji haan! Order dispatch hone ke baad aapko tracking number send kiya jaayega. Is number se aap courier website par apna order real-time track kar sakte hain.

Agar product aapki expectation se match na kare toh delivery ke 3 din ke andar hamare support se rabta karein. Hum aapki madad karenge — replacement ya refund ka imkaan hai.

Agar product damaged ya galat aaye toh product ki photo le kar hamare WhatsApp ya email par bhejein. Hum jald se jald replacement ya full refund arrange karenge — yeh hamaari zimmedari hai.

Request receive hone ke baad hum 1-2 business days mein confirm karte hain. Replacement delivery mein additional 3-5 days lag sakte hain. Refund COD orders par EasyPaisa/JazzCash ke zariye hoga.

Hum sirf verified aur quality-checked products list karte hain. Har product carefully curate kiya jaata hai taake aapko best value mile. Humari team regularly product reviews aur feedback monitor karti hai.

Hum koshish karte hain ke product images bilkul accurate hon. Screen colors mein thoda farq ho sakta hai lekin product description mein sab key details clearly mention ki jaati hain. Koi confusion ho toh order se pehle humse poochh lein.

Aap hamare support team se WhatsApp, email ya website ke contact form ke zariye rabta kar sakte hain. Hum Monday se Saturday, subah 9 baje se shaam 6 baje tak available hain.

Hum 2-4 ghante ke andar respond karne ki koshish karte hain. Busy hours ya weekends mein thoda zyada waqt lag sakta hai lekin aapka message zaroor receive ho jaata hai.