RETURN AND REFUND

AMZAIN STORE — RETURN & REFUND POLICY
AMZAIN STORE par aapki satisfaction hamare liye sabse zaroori hai. Agar kisi bhi wajah se aap apni purchase se khush nahi hain toh hum aapki poori madad karenge. Please yeh policy dhyan se parhen taake aapko pata ho ke kaunse cases mein return ya refund mumkin hai.

Important: Return request delivery ke 3 din ke andar karni hogi.
Yeh cases mein aapko full return ya refund ka haq hai:
  • Product damaged ya toot phoot ke aaya ho
  • Galat product deliver hua ho — jo order kiya tha woh nahi aaya
  • Product mein manufacturing defect ho
  • Product bilkul kaam na kare (electronics/gadgets)
  • Package tamper ya open hua aaya ho
Yeh tamam cases mein hum aapki poori zimmedari lete hain — koi sawaal nahi poochhenge!
Yeh cases mein return ya refund mumkin nahi:
  • Product use kar liya gaya ho aur phir return request di gayi ho
  • Product original packaging mein na ho
  • Delivery ke 3 din baad request ki gayi ho
  • Customer ne galat size/color order kiya ho
  • Product ko khud damage kiya gaya ho
  • Personal hygiene products (undergarments, beauty tools etc.)
Return karna bohot simple hai — yeh steps follow karein:
  • 1
    Photo lein — damaged ya galat product ki clear photos lein. Video bhi ho toh aur behtar.
  • 2
    WhatsApp/Email karein — photos ke saath apna Order Number aur problem describe karein.
  • 3
    Confirmation ka intezaar karein — hum 1-2 business days mein aapko confirm karenge.
  • 4
    Product wapas bhejen — hum aapko return address aur courier instructions denge.
  • 5
    Replacement ya Refund — product receive hone ke baad 3-5 business days mein process hoga.
Payment Method Refund Tarika Time
Cash on Delivery EasyPaisa / JazzCash / Bank Transfer 3-5 working days
Online Payment Original payment method par wapas 5-7 working days
Refund ke liye aapka EasyPaisa/JazzCash number ya bank account details share karna hoga.
Situation Shipping Charges
Hamari galti — damaged / wrong product AMZAIN STORE dega
Customer ki marzi — pasand nahi aaya Customer dega
Manufacturing defect AMZAIN STORE dega
Galat size/color order kiya Customer dega
  • Store: AMZAIN STORE
  • Website: amazain.store
  • WhatsApp: Store ke contact page par available
  • Support Hours: Monday – Saturday | 9 AM – 6 PM
Return request karte waqt apna Order Number zaroor share karein — is se process tez ho jaata hai!
Yeh policy aakhri baar March 2026 mein update ki gayi  |  AMZAIN STORE, Pakistan  |  amazain.store